Transcription of 1 Introduction - GOV.UK
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1 Introduction - GOV.UK
1 Introduction The Government is committed to comprehensive civil rights for disabled people. An integrated transport policy, which encompasses accessible public transport, public transport infrastructure and a barrier-free pedestrian environment is fundamentally important to delivering that commitment. Part III of the Disability Discrimination Act 1995 (DDA) gives disabled people a right of access to goods, facilities, services and premises. These rights are being phased in over the period 1996 to 2004. Since 1996, it has been unlawful for service providers to treat disabled people less favourably than other people for a reason related to their disability. Since October 1999 service providers have had to take reasonable steps to change practices, policies and procedures which make it impossible or unreasonably difficult for disabled people to use a service; to provide auxiliary aids or services which would make it easier for, or enable, disabled people to use a service; and to overcome physical features, which make it impossible or unreasonably difficult for disabled people to use a service, by providing the service by a reasonable alternative method.
The Strategic Rail Authority published a revised code of practice, Train and Station Services for Disabled Passengers in February 2002. That code should be used as the main reference document for disability provision in the rail environment. 2 Basic human factors information . …
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