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15. Process improvement

15. Process improvement 15-1: Continual improvement concept Role in quality Process improvement , one of the management 12 quality system essentials, establishes Organization Personnel Equipment system a programme for helping to ensure continual improvement in laboratory quality over time. This continual improvement of the laboratory Purchasing Process Information and processes is essential in a quality inventory control management management system. Documents Occurrence and Assessment management records Facilities Process Customer and improvement service safety Historical W.

15-2: Tools for process improvement A process is a series of actions or operations contributing to an end. In every case, inputs (patient samples) are turned into outputs (patient examination results) because some kind of work, activity or function is carried out. Process improvement is a systematic and periodic approach to improving laboratory

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