Transcription of 20 Points for Quality and Process Improvement
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20 Points for Quality and Process Improvement
20 Points for Quality and 20 Points for Quality and Process ImprovementProcess ImprovementTimKasseKasseKasse Initiatives LLCK asse Initiatives LLC+1 +1 972 972 --987 987 --7706 USA7706 USA+49 (0) 7721 +49 (0) 7721 --407 407 --851 Europe851 Europe+65 6430 6769 Singapore+65 6430 6769 SingaporeSEPG 2007 ConferenceMarch 2007 Austin, Texas20 Points for Quality and PI -2 Version SEPG 2007 2007 KasseInitiatives, LLCW elcomeWelcomeWilkommenBienvenidoWelKomBi envenueBienvenutoV lkommenTervetuloaWitamyHuanY n А 20 Points for Quality and PI -3 Version SEPG 2007 2007 KasseInitiatives, LLCK asseKasse ss20 Points20 PointsforforQualityQualityand and Process ImprovementProcess Improvement20 Points for Quality and PI -4 Version SEPG 2007 2007 KasseInitiatives, LLCA cknowledgementAcknowledgement Tim Kassewould like to acknowledge the influence and inspiration of Deming s 14 Points and Crosby s 14 Points as well as the works of the other individuals who cared for Quality on a global basis even when their own companies and sometimes countries did not support them20 Points for Quality and PI -5 Version SEPG 2007 2007 KasseInitiatives, LLCK asseKasse ss20 Po
Process Improvement - 4 15.Look for alternative solutions that help to achieve a balance among cost, schedule, performance, and quality 16.Process Improvement requires the cooperation and coordination of all levels of management and practitioners 17.Teach, Preach, Manage, & Reward Cooperation 18.Practice process improvement to keep the
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