Transcription of 2021 SERVE 360 REPORT
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Environmental, Social, and Governance Progress at Marriott International SERVE 360 REPORT2021 Sheraton Grand Chicago (Chicago, Illinois, United States)ESG PROGRESS AT MARRIOTT INTERNATIONAL 2 About This REPORT This REPORT reflects information and performance data for fiscal year 2020 unless otherwise indicated. Due to the impacts of COVID-19 on the travel industry and Marriott International, Inc. ( Marriott ), we experienced a sharp decline in hotel occupancy, which is reflected in our economic, social impact, and environmental performance and progress against our SERVE 360 Goals.
These are some of the numerous examples that you will learn about in this Report, which contributed to Marriott’s recognition as the #1 company for diversity and inclusion across industries on the 2020 DiversityInc Top 50 Companies for Diversity list.
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