Transcription of 2021 SHRM CERTIFICATION HANDBOOK
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shrm CERTIFICATION HANDBOOKSHRM-CP shrm -SCP Revised: May 2021 QUICK REFERENCE GUIDESHRM1800 Duke Street, Alexandria, VA 22314 USA , option 3 ( only) or + , option 3 (International) Website: General Questions/Information: Prometric To schedule, reschedule, or cancel an exam appointment, visit or call International candidates may schedule, reschedule, or cancel an appointment at or by calling the appropriate number listed in Appendix B: Regional Testing Contact Centers. If scheduling or rescheduling an appointment with testing accommodations, call For test site emergency closure information, visit CONTENTS INTRODUCTION2 The Journey Begins2 How to Use This Handbook2 Nondiscrimination Statement3 About shrm Certification4 The shrm CERTIFICATION Process DECIDE TO CERTIFY5 shrm CERTIFICATION Eligibility Criteria5 Student Eligibility5 Military Eligibility6 Selecting the Right Credential6 2021 Testing Schedule7 Exam Fees7 Payment MethodsAPPLY FOR AND SCHEDULE THE EXAM8 Application Process8 Policies and Agreements9 shrm CERTIFICATION Candidate Agreement11 Reasonable Accommodations for Testing 11 Incomplete Applications11 Eligibility Verifica
15 Refund Policy 15 ‘No-Shows’ PREPARE FOR THE EXAM 16 Exam Composition 16 Sample Questions ... 18 Testing Identification Requirements and Rules 19 Testing Irregularities 19 Inclement Weather ...
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