Transcription of 8D PROBLEM-SOLVING PROCESS - The Quality Web
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8D PROBLEM-SOLVING PROCESS - The Quality Web
8D PROBLEM-SOLVING PROCESSSTEPPROCESS STEPACTIONS TO TAKEMECHANISMS TO PUT IN PLACEB ecome aware of the ProblemEstablish a small group of people with the PROCESS or product knowledge, allocated time, authority, and skill in the technical discipline to solve the problem and implement corrective Manager or Team Champion1 Use the Team ApproachMake each PROBLEM-SOLVING team member aware of the problem , bad parts, proceses, nonconformances, and customer concernsCreative - Leadership - Analytical - Structured - Systematic - Intuitive - Critical - Informative - Synthesizer - Team Oriented2 Describe the ProblemSpecify the customer concern by identifying, in quantifiable terms, who, what, where, when, why, how and how many of the problem . Analyze Existing Data - Establish Operational DefinitionCreative - Leadership - Analytical - Intuitive - Critical - Informative - Team Oriented3 Implement and Verify Interim (containment) ActionsDefine and implement containment actions to isolate the problem from any customer until permanent corrective action is available.
8D PROBLEM-SOLVING PROCESS STEP PROCESS STEP ACTIONS TO TAKE MECHANISMS TO PUT IN PLACE Become aware of the Problem Establish a small group of …
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