Transcription of A core skills education and training framework
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Lopment of ug h deve the hro wo ayt rkf or s w MES ce i TCO 1 , th OU. Conversations NG. or NI. in to engage RS. ga rk IOU. with people AR. wo nis AV. LE. EH. atio ND RELATIO. to NA NS. HI. ple IO. B. P. ns a T. VALUES. LE. A. Enabling peo BU. C. ARN. NI. nd systems 3. ILD. core COMMU. BEH. ING S LLS. ING OUTCOM. Conversations AVIOURS. with people to Person- centred collaboratively KI. Approaches manage highest complexity and significant risk ES. S. UR. ES. IO. AV Conversations M. BEH to enable CO. T and support G OU 2 people IN. LEARN. Person- centred Approaches: Empowering people in their lives and communities to enable an upgrade in prevention, wellbeing, health, care and support.
The terms personalised care and person-centred approaches are used interchangeably throughout these resources. As the quote from Maya Angelou says “people will forget what you said, people will ... The operating model to deliver personalised care defines six core activities that happen across health and social care services:
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