Transcription of A CUSTOMER PERCEPTION AND SATISFACTION SURVEY …
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A CUSTOMER PERCEPTION AND SATISFACTION SURVEY …
A CUSTOMER PERCEPTION AND SATISFACTION SURVEY FOR A CHINESE BUFFET by Wei-Chia Tung A Research Paper Submitted in Partial Fulfillment of the Requirements for the Master of Science Degree With a Major in Hospitality and Tourism Approved for Completion of 3 Semester Credits HT-735 Problem in Hospitality and Tourism _____ Investigation Advisor The Graduate School University of Wisconsin-Stout May 2003 iThe Graduate School University of Wisconsin-Stout Menomonie, WI 54751 ABSTRACT Tung Wei-Chia - (Writer)(Last Name) (First) (Initial) A CUSTOMER PERCEPTION and SATISFACTION SURVEY for a Chinese buffet (Title) Hospitality & Tourism Professor Dr.
Italian, Mexican, and Chinese cuisines are the best known and most popular. The diverse nature of the food service industry reflects the lifestyle and changing needs of society (Brymer, 2002). Some components of culture, such as food consumption habits, patterns, and so on make an important contribution to the food decisions consumers make and
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