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A GUIDEBOOK IN PC HARDWARE, MAINTENANCE AND …

A GUIDEBOOK IN PC HARDWARE, MAINTENANCE AND REPAIRENT 284 - PRINCE GEORGE'S COMMUNITY COLLEGEC opyright, William A. Lloyd, of these materials is prohibitedwithout the express written consent of the GUIDEBOOK in PC Hardware, MAINTENANCE and RepairWilliam Lloyd, InstructorCopyright, 1997 Page ii301/372-2889 TABLE OF CONTENTS - PAGE 1 TopicPage NumberForeword ivCourse Objectives and Required Materials 1 Places to get a toolkit 2 Course Reading Assignment 3 Section 1: Learning the Basics 4 Facts about electrical power and surge suppressors 5 How do viruses affect your computer 6 Definitions of basic computer components 7 Types of bus connectors10 What is POST and what does it do for you11 Steps in the boot process12 Typical and files13 Memory usage in the DOS environment14 General guidelines for repairing computers15 Good diagnostic and preparation software16 How to fill out a tag on a tested computer17 Component identification worksheet18 Parts identification worksheet19 How to identify a motherboard20 Basic DOS commands21 Tips to remember when running CMOS setup programs22 Steps to preparing a hard disk for use23 IRQ and port address reference sheet24 Computer Reclamation PC repair guidelines25 Floppy drive testing guidelines26 Hard drive testing guidelines27 Monitor testing guidelines28 Keyboard testing guidelines29 What exactly is a network30 What

11) Understand basic techniques of asking customers about their computer problems, and how to handle customer questions concerning their computer. 12) Developing a computer repair kit that contains the right software, hardware, tools and spare parts needed to do any repair work. 13) Gain a broad understanding of what a Local Area Network is;

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