Transcription of A5-Customer Service Charter-Eng-R1 - Maybank2u.com
{{id}} {{{paragraph}}}
Example: marketing
A5-Customer Service Charter-Eng-R1 - Maybank2u.com
customer Service charter Service STANDARDSH umanising Financial Service charter Service STANDARDS02 CONTENTPage03A. BACKGROUNDPage04B. Service STANDARDSP illar 1: Know Your CustomerPage05 Pillar 2: Timely & Efficient ServicePage08 Pillar 3: Transparent & Personable ServicePage09 Pillar 4: Banking Made AccessibleCUSTOMER Service charter Service STANDARDS03A. BACKGROUND The customer Service charter (also referred to as charter ) was set up in 2011 with the intention to outline key commitments and Service standards for all banks when providing Service to charter reiterates our commitment to deliver a high standard of customer Service , aligned to our mission of Humanising Financial services . It describes the types of Service that we aim to provide and the channels that you can use to engage with us. We continuously work towards ongoing improvements and any relevant enhancements to our processes and procedures will be incorporated into our charter accordingly. While we strive to uphold the standards outlined in this charter , this charter is not intended to, and does not, create any legally binding rights or 1 : Know Your CustomerTo underst and the customer profile that enables the bank to: Anticipate the customer s needs and preference.
CUSTOMER SERVICE CHARTER SERVICE STANDARDS!# A. BACKGROUND The Customer Service Charter (also referred to as Charter) was set up in !"## with the intention to outline key commitments and service standards
Tags:
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document: