Transcription of Advanced Audit Interviewing Techniques - ASQ
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Advanced Audit Interviewing Techniques - ASQ
3/8/20151 Advanced Audit Interviewing TechniquesqKevin PoseyOne? problem with ISO audits3/8/20152 One? problem with ISO auditsPoor Interviewing Skills! Interviewing is a core Audit skill, but Limited training opportunities and materials existexist Limited practical examples are available And let s face Auditors are not typically chosen for theirAuditors are not typically chosen for their awesome communication skillsBut there s a glimmer of hope!!3/8/20153 Improvement vs. ComplianceAudit Program Goals3/8/20154 Audit Program Goals - enhancedAI Five Essentials3/8/20155 Benefits of Appreciative Inquiry3/8/20156 Assumptions of AI In every society, organization or group, What we focus on becomes our reality.
3/8/2015 11 Appreciative Audit Questions • What are the unique aspects of your culture that most positively affect the effectiveness or continual improvement of (process areaor continual improvement of …
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