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Attitudes and Perceptions - jblearning.com

CHAPTER343 Attitudes andPerceptions Jeffrey Pickens, PhDLearning OutcomesAfter completing this chapter, the student should be able the importance of Attitudes to understanding the three components of how Attitudes can be how Perceptions allow individuals to simplify the four stages of the perception social perception and the various the importance of using objective methods foremployee selection. OVERVIEWThis chapter explains how understanding the psychology of attitudesand Perceptions can help us better manage the employees of the healthservices organizations in which we work. Psychological principles, whenapplied to organizational behavior issues, can assist healthcare managersDr. Jeffrey Pickens is an Associate Professor of Psychology in the Department of Social Sciences andCounseling at St. Thomas University in Miami, Florida.

ral state of readiness, organized through experience, exerting a directive or dynamic influence on the individual’s response to all objects and sit-uations to which it is related. A simpler definition of attitude is a mind-set or a tendency to act in a particular way due to both an individual’s experience and temperament.

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