Transcription of BALANCED SCORECARD STEP-BY-STEP
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BALANCED SCORECARDSTEP-BY-STEPM aximizing Performance and Maintaining ResultsSecond EditionPaul R. NivenJohn Wiley & Sons, 07/06/06 02:04 PM Page 07/06/06 02:04 PM Page iiBA LANCED 07/06/06 02:04 PM Page 07/06/06 02:04 PM Page iiBALANCED SCORECARDSTEP-BY-STEPM aximizing Performance and Maintaining ResultsSecond EditionPaul R. NivenJohn Wiley & Sons, 07/06/06 02:04 PM Page iiiThis book is printed on acid-free paper. Copyright 2006 by John Wiley & Sons, Inc. All rights by John Wiley & Sons, Inc., Hoboken, New simultaneously in part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc.
Balanced Scorecard Step-by-Step. to provide a systematic implementation guide to readers incorporating or considering incorporat-ing the Balanced Scorecard methodology in their organization. My experi-ences as a Balanced Scorecard practitioner with a large Canadian company taught me that tremendous results are possible with the tool, but to attain
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