Transcription of BALANCED SCORECARD STEP-BY-STEP - Volta River Authority
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BALANCED SCORECARD STEP-BY-STEP - Volta River Authority
BALANCED SCORECARDSTEP-BY-STEPM aximizing Performance and Maintaining ResultsSecond EditionPaul R. NivenJohn Wiley & Sons, 07/06/06 02:04 PM Page 07/06/06 02:04 PM Page iiBA LANCED 07/06/06 02:04 PM Page 07/06/06 02:04 PM Page iiBALANCED SCORECARDSTEP-BY-STEPM aximizing Performance and Maintaining ResultsSecond EditionPaul R. NivenJohn Wiley & Sons, 07/06/06 02:04 PM Page iiiThis book is printed on acid-free paper. Copyright 2006 by John Wiley & Sons, Inc. All rights by John Wiley & Sons, Inc., Hoboken, New simultaneously in part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc.
coverage of strategy maps, powerful communication tools signaling to the entire workforce (and beyond) what is critical in executing the organi-zation’s strategy. The text also provides new and updated information on the linkage between the Balanced Scorecard and corporate governance,
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