Bar Training Manual - secure.club-individual.co.uk

Bar Training Manual (Trainee version) IRCV1 Contents Index P2. 2 Week Training Programme P3. Introduction P4. Job descriptions P5+6. Section 1 Responsible bar tending What is alcohol? P8. What's the legal limit? P9. Challenge 21 P11. Weights and Measures P12. Qualities of a bar tender P13-15. Section 2 You, the team and your guest Uniform P17. Awareness P17. Reading Guests P18. Working as a team P18. Bar Calls P19. Fluency and Efficiency P20. Section 3 Service and Cleaning Standards Guests Journey P22. Table Numbers P24. Complaint Handling P25. 3 Types of Selling P26. Cleaning Standards P27. Bar cleaning checklist P28. Hygiene P29. Health and Safety P30. Front of house P30. Section 4 Procedures, Methods and Equipment Cellar and store room management P32. Comps and Voids P33. What do you have in your station? P34. Equipment P35. Which fruit? P38. Glassware P39.

2 Contents Index P2 2 Week Training Programme P3 Introduction P4 Job descriptions P5+6 Section 1 – Responsible bar tending

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