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Barriers to Intercultural Communication

This chapter begins a series of chapters focused on recognizing and avoidingbreakdowns in Intercultural Communication . In this chapter, you ll readabout ethnographic and cultural approaches and then examine anxiety, assum-ing similarity instead of difference, and ethnocentrism as Barriers to effectiveintercultural AND CULTURAL APPROACHESRead the following court transcript (Liberman, 1981) and assess how success-ful you think the Communication was:Magistrate: Can you read and write?Defendant: to InterculturalCommunicationEthnographic and cultural approaches to understanding interculturalcommunicationHow Barriers impede Intercultural communicationExamples of Barriers found in a case study of China and the United States71 CHAPTER 4 WWhhaatt YYoouu CCaann LLeeaarrnn FFrroomm TThhiiss 6/21/03 5:54 PM Page 71 Magistrate: Can you sign your name? : Did you say you cannot read? : Can you read or not?! : [Reads statement.] Do you recall making that statement? : Is there anything else you want to add to the statement?

Barriers to Intercultural Communication 75 04-Jandt_Text.qxd 6/21/03 5:54 PM Page 75. ETHNOCENTRISM Definition The third barrier to effective intercultural communication is ethnocentrism, or negatively judging aspects of another culture by the standards of one’s own culture. To be ethnocentric is to believe in the superiority of one’s own ...

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