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Butter Me Up: A Case Study in Conflict Resolution ...

Conflict Resolution , 1. Running Head: Conflict Resolution . Butter Me Up: A Case Study in Conflict Resolution Introduction, Literature Review, Case Study , and Supporting Materials Erin Meredith Illinois State University Conflict Resolution , 2. Abstract Butter Me Up: A Case Study in Conflict Resolution discusses the implications that Conflict has on tearing organizations apart. Without proper training and education, managers could be enabling a small Conflict to arise and become detrimental to the organization. Organizational Conflict , the defensive climate Conflict creates within an organization due to Conflict , role ambiguity, and how these problems affect the entire organization are all examined and applied to an organizational case Study , intended for use in a training and development program.

one’s understanding of different contexts conflict can occur in and the different methodological approaches employees and managers can take to reduce conflict. Concepts that I found to be relevant to the issue of interpersonal conflict in the workplace include conflict resolution, organizational culture, organizational climate, and equity theory.

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