Transcription of C4C - Cloud for Customer - SAPSA
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C4C - Cloud for Customer - SAPSA
Copyright 2016 Accenture All rights 2016 Accenture All rights - Cloud for CustomerSAPSA 2016-04-28 Manu KombanCopyright 2016 Accenture All rights 2016 Accenture All rights Introduction C4C functionalities integration overview Cloud setup C4C Development Life Cycle Lessons learned Quick Comparison with SFDC FutureimprovementsCopyright 2016 Accenture All rights Informed59%of customers are willing to try a new brand to get better Customer Connected79%of customers spend at least 50% of total shopping time researching products Networked53%of customers abandoned an in-store purchase due to negative online Customers3 Copyright 2016 Accenture All rights 2016 Accenture All rights The SAP Cloud CRM provides customers with the full set of sales force automation capabilities that they need to efficiently manage accounts, create opportunity, monitor all stages of the sales process, and close to SAP Cloud for Customer9 Copyright 2016 Accenture All rights 2016 Accenture All rights DifferentiatorsRichInsightsFlawless ExecutionIndust
Copyright © 2016 Accenture All rights reserved. 28 Appendix –C4C Integration to SAP CRM 7.0 End-to-end master data synchronization and process integration Real ...
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