Transcription of Care Navigation: A Competency Framework
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Care Navigation: A Competency Framework
Care Navigation: A Competency Framework Health Education England 2016I must go down to the seas again, to the lonely sea and the sky,And all I ask is a tall ship and a star to steer her byJohn Masefield (from Sea Fever, Salt-Water Ballads, 1902)3 Contents1. Introduction 42. Care navigation and why it is important 63. Who provides care navigation? 84. What is the evidence for care navigation? 105. What is the purpose of a Competency Framework ? 126. How the Framework was developed 137. Framework overview 188. Navigating the Competency Framework 199. Education and training 3210. Building education and career pathways 3411. Case studies 36 Appendices 42 Appendix 1: Key principles which underpin person-centered care and support 43 Appendix 2: Principles of patient navigation. 44 Appendix 3: Example job descriptions for each Framework level 45 References 53 Further reading 55 Acknowledgements 57 Health Education England 201641.
‘threads’, to promote a consistent approach to training and education. 1.5 A key concept in this work is an attempt to move away from the labels of job ‘roles’ or fixed ‘titles’. Roles developed in isolation are difficult to sustain, and lack of national recognised competency framework can limit people to use skills elsewhere or build
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