Transcription of Cascade Baseline Report v5-final
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Cascade Baseline Report v5-final
Cascade Project: Baseline Report June 2010. Henriette Lundgren Marion Manton Cascade Project Evaluator Project Manager +44 (0) 7511 096672 +44 (0) 1865 280986. Bridget Lewis Nicola Warren Table of contents Goal, approach and structure .. 3. 1 Focus area 1: Online assignment handling .. 3. IT support time .. 4. Administration handling time .. 5. Adoption 6. Service response 7. Customer 7. Ease of use ..10. 2 Focus area 2: VLE support for User friendliness ..12. IT set-up and support time ..12. Adoption Usage rate ..13. Customer User acceptance ..15. 3 Focus area 3: Online delivery of generic content ..15. Customer User acceptance ..16. Usage rate ..16. Teaching and administration ..17. 4 Focus area 4: Course design ..17.
5 Second, IT support time by programme varies significantly. Some programmes required as much as 23h of support time over the two-year period, whereas other programmes required
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