Transcription of Change Management Process 2.7 - …
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Change Management Process 2.7 - …
Change Management Process June 1, 2011 Version Last Revised: 6/1/2011 Page 2 of 24 Contents Document Control .. 3 Overview .. 4 Definition of a Change .. 5 Description .. 5 Objectives .. 5 Key Terms & Definitions .. 6 Change Management Process Flow .. 8 Key Information Items .. 9 Change Approval Board (CAB) .. 9 Cutoff Times .. 10 Emergency Changes .. 10 Change Management Tool .. 10 Change Management Process .. 11 Submit/Resubmit Change Request ( ) .. 11 Review Change Request ( ) .. 14 Coordinate Change ( ) .. 16 Implement Changes ( ) .. 16 Measure Change Results ( ) .. 18 Appendix A Information to Include in Change Requests .. 20 Appendix B Risk Level Assessment .. 22 Appendix C Change Management Metrics .. 23 Appendix D Other Documentation References.
Last Revised: 6/1/2011 Page 4 of 24 Document Change-Approvers Title Name E-mail Document Owner Aaron Mansfield aaron@northwestern.edu Other Document Owner Eva Basner-Katz ekbk@northwestern.edu
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