Transcription of CHAPTER 5 : CONSUMER RIGHTS - NCERT
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CHAPTER 5 : CONSUMER RIGHTS - NCERT
NOTES FOR THE TEACHERThis CHAPTER proposes to discuss the issue ofconsumer RIGHTS within the context of the waysmarkets operate in our country. There are manyaspects of unequal situations in a market andpoor enforcement of rules and regulations. Hence,there is a need to sensitise learners and encouragethem to participate in the CONSUMER CHAPTER provides case histories how someconsumers were exploited in a real life situationand how legal institutions helped consumers ingetting compensated and in upholding their rightsas consumers. The case histories would enablethe students to link these narratives to their lifeexperiences. We have to enable students tounderstand that the awareness of being a well-informed CONSUMER arose out of consumermovement and active participation of peoplethrough their struggles over a long period.
claiming compensation of Rs 5,00,000 for medical negligence and deficiency, in service. The State Commission, saying that the evidence was not sufficient, dismissed it. Reji’s father appealed again in the National Consumer Disputes Redressal Commission located in New Delhi. The National Commission after looking into the complaint, held the ...
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