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CHAPTER 5 PERFORMANCE MEASUREMENT AND …

5-1 CHAPTER 5 PERFORMANCE MEASUREMENT AND ASSESSMENTWHAT ARE THE BASICPRINCIPLES AND OBJECTIVESOF PERFORMANCEMEASUREMENT ANDASSESSMENT?WHY IS PERFORMANCEMEASUREMENT ANDASSESSMENT IMPORTANT? This CHAPTER informs contract administrationteam members about the functions, roles,and responsibilities and differing uses forperformance assessment based on results. The purpose of Contract Administration is topromote outstanding contractor performancein an effective and efficient manner. DOE G states that performancemeasurement provides measurable results sothe Department can demonstrate progresstowards goals and objectives. Progress ismeasured by providing specificmeasurement results that aggregate toDepartment of Energy (DOE)-widemeasures. PERFORMANCE MEASUREMENT alsodetermines the effectiveness of each contracttowards meeting the Department smission, vision, and goals. The Department gathers and maintainsinformation on contractors PERFORMANCE androutinely uses this information, as well aspast PERFORMANCE information available fromother sources.

measurement and performance management practices. The study findings include: • Leadership is critical in designing and deploying effective performance measurement and management systems; • A conceptual framework is needed for the performance measurement and management system; • Effective internal and external communications are the keys to

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