Transcription of CIS Transformation: Unlocking the Value of Utilities ...
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CIS Transformation: Unlocking the Value of Utilities ...
cis transformation : Unlocking the Value of Utilities Customer Information Systems To remain competitive amid continuing economic uncertainty and regulatory change, Utilities must accelerate the replacement of inflexible customer information systems and add new capabilities that enhance customer service and enable consistent, successful up-sell and cross-sell SummaryThe customer information system (CIS) is a vital component of the meter-to-cash (M2C) Value chain for electric Utilities and other industries that provide metered delivery of commodities such as water and natural gas.
es utilities face in modernizing their CIS envi- ... can sap IT systems, ... CIS Transformation: Unlocking the Value of Utilities' Customer Information Systems ...
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