Transcription of Communication SKILLS - Routledge
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Communication SKILLS - Routledge
MakingworkPractice-BasedLearningCommunic ation resource commissioned by the Making PracticeBased Learning Work project, an educationaldevelopment project funded through FDTL Phase 4 Project Number 174/02 and produced by staff from theUniversity of Dixon, Project Manager, University of UlsterMartin O Hara, Management ConsultantAuthorAims and Learning Objectives2 Introduction3 Section 1: The Communication Process4 Section 2: Active Listening Skills10 Section 3: Non-verbal Communication13 Section 4: Giving Constructive Feedback18 Section 5: Questioning Skills23 Section 6: Presentation Skills28 Appendix 133 References38 Communication SKILLS contentsCommunication SKILLS 01 AAiimmssThis resource has been compiled to give a general introduction to effective comm
This resource aims to give a basic introduction to the area of effective communication and will seek to increase your awareness of forms of communication, communication skills and social or interpersonal behaviour therein.
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