Transcription of Communication SKILLS - Routledge
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Communication SKILLS - Routledge
MakingworkPractice-BasedLearningCommunic ation resource commissioned by the Making PracticeBased Learning Work project, an educationaldevelopment project funded through FDTL Phase 4 Project Number 174/02 and produced by staff from theUniversity of Dixon, Project Manager, University of UlsterMartin O Hara, Management ConsultantAuthorAims and Learning Objectives2 Introduction3 Section 1: The Communication Process4 Section 2: Active Listening Skills10 Section 3: Non-verbal Communication13 Section 4: Giving Constructive Feedback18 Section 5: Questioning Skills23 Section 6: Presentation Skills28 Appendix 133 References38 Communication SKILLS contentsCommunication SKILLS 01 AAiimmssThis resource has been compiled to give a general introduction to effective Communication for practice educators.
C o m m u n i c a t i o n S k i l l s 03 COMMUNICATION SKILLS Introduction As we progress through our careers in the health or social care environment, the sorts of skills that are critical to our
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