Transcription of Communication SKILLS - Routledge
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Communication SKILLS - Routledge
MakingworkPractice-BasedLearningCommunic ation resource commissioned by the Making PracticeBased Learning Work project, an educationaldevelopment project funded through FDTL Phase 4 Project Number 174/02 and produced by staff from theUniversity of Dixon, Project Manager, University of UlsterMartin O Hara, Management ConsultantAuthorAims and Learning Objectives2 Introduction3 Section 1: The Communication Process4 Section 2: Active Listening Skills10 Section 3: Non-verbal Communication13 Section 4: Giving Constructive Feedback18 Section 5: Questioning Skills23 Section 6: Presentation Skills28 Appendix 133 References38 Communication SKILLS contentsCommunication SKILLS 01 AAiimmssThis resource has been compiled to give a general introduction to effective Communication for practice educators.
A first step in unravelling the complexity of interpersonal communication is to understand the basic process by which communication occurs. Only then can we identify where possible problems can arise and explore skills for enhancing
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