Transcription of Competency-Based Development Guide
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1 Revised 1/2012 Competency-Based Development Guide Creating a World-Class Workforce Georgia State Government 2 Revised 1/2012 Table of Contents How to Use This Guide .. 3 Overview of Development Planning .. 4 Individual Development Plan (IDP) Sample Worksheet .. 7 External training .. 9 Development Activities & Resources Statewide Core Competencies Customer Service .. 10 Teamwork & Cooperation .. 12 Results Orientation .. 14 Accountability .. 16 Judgment & Decision Making .. 18 Leadership Competencies Talent Management .. 21 Transformers of Government .. 25 Other State Competencies Communication .. 29 Conflict Management .. 34 Creativity & Innovation .. 36 Cultural Awareness .. 38 Flexibility .. 40 Initiative .. 42 Negotiation & Influence .. 44 Professional Development .. 46 Project Management .. 49 Teaching Others .. 51 Team Leadership .. 53 Individual Development Plan (IDP) Blank Worksheet .. 55 3 Revised 1/2012 How to Use This Guide This Development Guide has been designed specifically to engage state employees in learning activities geared towards achieving established goals and improving performance of state competencies.
External Training In addition to the on-the-job development activities and books that are provided for each individual competency below, external training opportunities may be available to help if skill development is the issue. The vendors/organizations listed below offer a variety of training and development programs
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