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Competency-Based Development Guide

1 Revised 1/2012 Competency-Based Development Guide Creating a World-Class Workforce Georgia State Government 2 Revised 1/2012 Table of Contents How to Use This Guide .. 3 Overview of Development Planning .. 4 Individual Development Plan (IDP) Sample Worksheet .. 7 External Training .. 9 Development Activities & Resources Statewide Core Competencies Customer Service .. 10 Teamwork & Cooperation .. 12 Results Orientation .. 14 Accountability .. 16 Judgment & Decision Making .. 18 Leadership Competencies Talent Management .. 21 Transformers of Government .. 25 Other State Competencies Communication .. 29 Conflict Management .. 34 Creativity & Innovation .. 36 Cultural Awareness .. 38 Flexibility .. 40 Initiative .. 42 Negotiation & Influence .. 44 Professional Development .. 46 Project Management.

person’s assessment rating or feedback in a particular area. Step 3: Select Activities Selecting the right activities to include in the IDP is essential for successful development. Developmental activities may include on-the-job training, classroom training, or self-managed learning, such as, reading, e-learning, and off-the-job activities.

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