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Competency Implementation Guide

Competency Implementation Guide Purpose of This Tool: This tool will assist you with understanding and implementing competencies in your organization. The tool will: Introduce you to competencies Definition of a Competency Anatomy of a Competency Benefits of using competencies in your organization Competency types Explain how to implement and use competencies in your organization for learning and development purposes 2. Competencies, A General Overview 3. General Overview: What are Competencies? Competencies - encompass knowledge, skills, and abilities (KSAs) combined with relevant personal characteristics to successfully perform in your job/role. WHAT. Technical ..you need to know HOW Behavioral ..you apply what you know Competencies describe the observable, measurable, key behaviors or actions that can be seen when a job is being done.

Key Behaviors: • Establishes and maintains credibility with the public, partners, customers, and co -workers. ... Sets clear performance expectations for employees, enabling them to make better decisions and work more effectively Gives employees insight into the overall strategy of their team, department, and organization, leading to greater ...

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