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Competency Model for HR Professionals

BusinessPartnerMission Oriented Strategic Planner Systems InnovatorUnderstands Team BehaviorHR ExpertKnows HR Principles Customer Oriented Applies Business Procedures Manages Resources Uses HR ToolsCompetency Model for HR ProfessionalsChange AgentManages ChangeConsultsAnalyzesUses Coalition SkillsInfluences OthersLeader Takes RisksEthical Decisive Develops Staff Creates TrustAdvocate Values Diversity Resolves Conflict Communicates Well Respects OthersNAPA EthicalInternational Personnel Management AssociationHR Competency MODELR elationship of HR roles in the modelLeaderHR ExpertBusinessPartnerChangeAgent*IPMA Model provided by Patrick A. Parsons, SPHRA ppendix COPM Personnel Resources and Development CenterHUMAN RESOURCES Competency MODELRoleCompetencyDemonstratesActivityS TRATEGICPARTNER Organizational Awareness Problem Solving Customer Service Stress Tolerance Oral Communication Understanding of public service environment Knowledge of agency s mission Knowledge of organizational development principles Understanding on client s organizational culture Knowledge of business system thinking Understanding of business process & how to change andimprove efficiency and effectiveness Innovation & encourages risk-taking

Appendix F (PRIVATE SECTOR) INTEGRATIVE MODEL OF HR COMPETENCIES Emerging Structure Competency 1) Corporate HR leaders Core Leadership 2) Senior HR Generalist at the business

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