COMPLAINT FORM

Call 080 111 6666 to anonymously report incidences of fraud at the FAIS Ombud Fairness in Financial Services: Pro Bono Publico Sussex Office Park, c/o Lynnwood and Sussex Avenue, Lynnwood, 0081 P O Box 74571, Lynnwood Ridge, 0040 Phone: (012) 762 5000 / (012) 470 9080; Fax: (012) 348 3447 / (012) 470 9097 Sharecall 086 066 FAIS (3247) Ombudsman reference: COMPLAINT form Please give us your details: (If you are acting as a representative of the complainant, please attach the necessary power of attorney) Surname: Title: First Names: Identity No: Occupation: Address for corresponding with you: Address line 1 Address line 2 Town Province: Postal Code: Phone number 1: Phone number 2: Email: Wherever possible, we would prefer corresponding by email as this minimises delays in corresponding with you.

Please use this form to tell us about your complaint. Should you need assistance to complete the form, kindly contact us on (012) 762 5000 / (012) 470 9080, Sharecall 086 066 FAIS (3247). The form, together with supporting documentation can be returned via e-mail to info@faisombud.co.za, or via fax on 012 348 3447.

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