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Compliance Management Systems (CMS)

Division of Depositor and Consumer ProtectionCompliance Management Systems (CMS)Division of Depositor and Consumer ProtectionWhat is a Compliance Management System (CMS)?A CMS is how an institution: Learns about its Compliance responsibilities Ensures that employees understand these responsibilities Ensures that requirements are incorporated into business processes Reviews operations to ensure responsibilities are carried out and requirements are met Takes corrective action and updates materials as necessaryDivision of Depositor and Consumer ProtectionWhy is a CMS important? It helps manage risk A CMS helps manage risks associated with: o Changing product and service offeringso New legislation enacted to address developments in the marketplace Noncompliance with consumer protection laws may result in:Litigation, monetary penalties, and other formal enforcement actionsDivision of Depositor and Consumer ProtectionComponents of a CMSAn effective CMS is comprised of three interdependent elements:1.

• Document filing and retention procedures • Posted notices, marketing literature, and advertising • Various state consumer protection laws and regulations • Third-party service provider operations • Internal compliance communication systems that provide updates and revisions of the applicable laws and regulations to management and staff

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  Management, Retention, And retention

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