Transcription of Construction Manual Volume 1 Contract …
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Construction Manual Volume 1 Contract administration Volume 1 Project Incident and Complaints ver. (Aug 2010) Chapter 14 Project Incidents and Complaints 1-1401 Reporting Complaints and Damage or Injury Claims Complaints or claims for personal injury or damage to property because of project details or the operations of the contractor may be received by the Inspector, Project Engineer, the District Office, or the main office of the Bureau. When complaints or claims are received, the following steps must be taken to minimize future involvement of the Department and to improve public relations.
Construction Manual Volume 1 Contract Administration • When a claim is received, it is reviewed to determine liability, either the construction contractor or
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