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Corrective/Preventive Action and Root Cause/Data Analysis ...

Corrective/Preventive Action and Root Cause/Data Analysis Seminar Olga Ceritelli Senior Program Manager, Show Me Quality Consulting (323) 896-2861. 1. Learning Objectives Help you get the most out of your corrective actions and ensuring corrective Action responses meet requirements. Strengthen your understanding of the root cause Analysis process Clarify the difference between Corrective and Preventive Actions o Highlight areas to leverage off of to identify opportunities for preventive Action Emphasize the importance of data Analysis , ensuring your data Analysis efforts are value-added and how to utilize your data Analysis in preventive actions. Clarify how this all works as a system.

In addition, root cause analysis is used to determine if the cause(s) and associated real or potential undesired outcome or nonconformance are isolated or systemic • Root Cause(s): events, factors or conditions that if eliminated or sufficiently mitigated through appropriate action(s) would prevent the recurrence or

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