Transcription of CoT Chapter 2 2011 - Tshwane
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CoT Chapter 2 2011 - Tshwane
6 Chapter 2 RESEARCH METHODOLOGY INTRODUCTION In order to establish the levels of satisfaction of primarily households and businesses regarding municipal service delivery, surveys were conducted in the jurisdiction areas of the City of Tshwane (CoT). One survey was conducted amongst households, a second was conducted amongst businesses and a third amongst embassies. This Chapter elaborates on the research methodology applied during the execution of the 2011 household, business and embassy surveys that largely resembles the methodology applied in 2009.
11 2.2.2 Household sample plan design The sample plan design for the household survey is explained below in terms of the sampling methodology, sample size and sample selection procedure.
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