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Interdisciplinary Journal of Information, Knowledge, and Management Volume 7, 2012 Editor: Eli Cohen Critical Success Factors for Implementing Business Intelligence Systems in Small and Medium Enterprises on the Example of Upper Silesia, Poland Celina M. Olszak and Ewa Ziemba University of Economics, Katowice, Poland Abstract The main objective of this article is to identify the Critical Success Factors (CSFs) for Business Intelligence (BI) systems implementation in small and medium enterprises (SMEs).The structure of the article is subordinated to this objective. The paper identifies the term Business Intelligence, characteristics of Business Intelligence systems, and various perspectives of their development.
Critical Success Factors for Implementing Business Intelligence Systems 130 . So far, BI systems have mainly been adopted in large, multinational and international enterprises
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