Transcription of Customer Service Communications Guidelines
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Customer Service Communications Guidelines
Customer Service Communications Guidelines Effective October 1, 2013 Purpose To establish Customer Service Communications expectations for the Department of Natural Resources (ODNR). Authority Governor s Directive Reference Office of Human Resources Resource Office of Human Resources 1. STATEMENT OF POLICY The goal of this policy is to provide the best possible Service to customers both, internal and external. In support of this goal, the department has adopted the following Customer Service vision statement: "ODNR employees will embrace opportunities to provide unparalleled Service in our roles representing ODNR.
Customer Service Communications Guidelines Effective October 1, 2013 Purpose To establish Customer Service Communications expectations for the Department of Natural Resources (ODNR).
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