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DECEMBER 2021 BlueAlert SM

DECEMBER 2021. BlueAlert SM. A monthly newsletter for our provider community, featuring important updates and reminders about our company's policies and procedures. All information is broken out by line of business. BlueCross BlueShield of INSIDE THIS ISSUE. Tennessee, Inc. BlueCross BlueShield of Tennessee, Inc. COVID-19 Updates News About Upcoming Telehealth Updates This information applies to all lines of business unless stated otherwise. Submit Secondary Claims Through Availity for Faster Payment Self-Service Options Available for Claims Status Inquiry BlueCross to Stop Accepting provider Change Information by Email BlueCross Now Using Change Healthcare for EFT/ERA Enrollment Commercial Changes to Genetic Testing Program Prior Authorization for Commercial Plans Anesthesiology services Reminder Speech Therapy Additional Benefit Information Advanced Specialty Benefit Management (ASBM) Program Pharmacy Expansion Changes to Commercial Prior Authorization Requirements More BlueCare Tennessee Emergency Room Benefit Update Maternity Care Updates Beginning Jan.

Submitting Secondary Claims Electronically guide or call your eBusiness Regional Marketing Consultant. If you have any technical issues, please call the eBusiness Service team at (423) 535-5717 (option 2). * Dental providers filing services that require submission of X-rays for clinical review or secondary-filed claims should continue

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