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DEVELOPING POLICIES, PROTOCOLS AND PROCEDURES

DEVELOPING policies , PROTOCOLS AND PROCEDURES It may be part of human nature to err, but it is also part of human nature to create solutions, find better alternatives and meet the challenges ahead Kohn, L. T., J. Corrigan, and M. S. Donaldson. 2000. To Err Is Human: Building a Safer Health System. Washington, DC: National Academies Press Bibliography Campbell. Nancy J. 1998. Writing Effective policies and PROCEDURES New York, NY: AMACOM. Dew John, Curtis M R Procedure writing ~st497/ Last accessed 31 August 2011. Guide to Writing Policy and Procedure Documents ISO 9001 Requirments. Kizer K. Large System Change and a Culture of Safety: Enhancing Patient Safety and Reducing Errors in Health Care.

Policies are specific to the Practice and the Practice Culture. Protocols are problem oriented. The mandatory set of decision-making rules/instructions/standards based on best practice (Guidelines) specific to the Practice. A Protocol defines a set of Procedures or steps to be followed for the accomplishment of a given task.

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  Guidelines, Standards, Policies, Protocol

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