Transcription of DIGITAL TRANSFORMATION: A ROADMAP FOR BILLION …
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DIGITAL transformation : A ROADMAP FOR BILLION -DOLLAR ORGANIZATIONS FINDINGS FROM PHASE 1 OF THE DIGITAL transformation STUDY CONDUCTED BY THE MIT CENTER FOR DIGITAL business AND CAPGEMINI CONSULTINGMITS loan MANAGEMENT2 2011 MIT Center for DIGITAL business and Capgemini Consulting Contents3 2011 MIT Center for DIGITAL business and Capgemini Consulting 1 The Study 062 Common pressures; different results 08 Common pressures to begin DIGITAL transformation Different DIGITAL transformation speeds and different results Case Study: Finding new opportunities for DIGITAL transformation across a hospitality company Case Study: DIGITAL transformation in India3 The shape of DIGITAL transformation 16 Transforming customer experience Transforming operational processes Transforming business models DIGITAL capabilities Cas
Digital Business and Capgemini . Consulting set out investigate the ways in which large traditional companies around the world are managing – and benefiting from – Digital Transformation. We are working to understand how digital technology is changing the business of large leading firms. Phase 1 of this multi-year study is an
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