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Document Ref No CORRECTIVE ACTION …

PurposeScopeR E V I S I O N H I S T O R YNo Revision DetailsEffectivity Date0 Initial issue2007 09 2012 Revision Stat0 RESPONSIBILITYPROCESS FLOWD ocument TitleCORRECTIVE ACTION PROCEDURED ocument Ref NoI27 KIForum-ROR-CAApproved byPage/Total1/2 Prepared and reviewed byRichard O. RegaladoAuditorObserverThe purpose of this procedure is to have a defined method in applying CORRECTIVE actions to eliminate the cause of non-conformities on the established information security management system (ISMS).This procedure covers the collection of data on non-conformities, analysis of the root cause of nonconformities and ACTION planning to prevent recurrence of non-conformitiesIssue Non-conformance CORRECTIVE ACTION /Preventive ACTION report (NCPAR) to concerned person or auditeeDETAILSNon-conformities may be identified in any several ways. Refer to non-conformities identification guide on page CORRECTIVE ACTION based on root-cause analysisEnter details in the NCPAR Log Lead Auditor shall monitor NCPAR Log on a weekly basis to verify open non-conformities and ensure timeliness of follow-up AuditorDetermine the extent or gravity of the non-conformityThere are cases wherein the observed or detected non-conformity is just the surface of a much bigger or serious to instructions on page 2 of NCPAR for proper usageApply immediate or containment ACTION to arrest the non-conformityRoot cause analysis tools such as the why-why analysis

Revision Stat 0 RESPONSIBILITY PROCESS FLOW Document Title CORRECTIVE ACTION PROCEDURE Document Ref No I27KIForum-ROR-CA Page/Total 2/2 DETAILS As a result of internal

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