Dynamic ambidexterity: How innovators manage exploration ...

Dynamic ambidexterity : How innovatorsmanage exploration and exploitationYan ChenSchool of Business, Stevens Institute of Technology, Castle Point on Hudson, Hoboken, NJ 07030, The innovator s dilemma: AnotherlookDisruptive change often causes firms to stumble andfall (Christensen, 1997). Such was the case of DisneyAnimation Studios. In the era of hand-drawn anima-tion, Disney created such culture-defining films asSnow White and the Seven Dwarfs, Beauty and theBeast, and The Lion King. Disney excelled at hand-drawn animation, but it struggled to adapt to com-puter animation. It was Pixar, not Disney, thatreleased the world s first computer-animated fea-ture film in 1995, at which point computer anima-tion started to disrupt hand-drawn this shift within the animation industry,Disney only managed to release its first partiallycomputer-animated feature film in 2000 and its firstfully computer-animated feature film in 2005.

Dynamic ambidexterity: How innovators manage exploration and exploitation Yan Chen School of Business, Stevens Institute of Technology, Castle Point on Hudson, Hoboken, NJ 07030, U.S.A.

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