Transcription of Effective Roundtable Facilitation Techniques Total ...
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Effective Roundtable Facilitation Techniques Total ...
Effective Roundtable Facilitation TechniquesTotal Rountable Time: 90 minutes1. Introduce Roundtable Discussion (Time: 10-15 minutes)A. Define the Roundtable for the participants:The Roundtable discussion is an opportunity for the participants to get together in an informal setting to examine CRM issues as they relate totheir specific industry and/or business process. There is no formal agenda: The participants will determine the discussion Define your role as facilitator: Set expectations Move the group toward consensus on agenda items to be discussed Engage all group members in the discussion Guide discussion: Challenge thinking, share ideas, restate ideas Create lists Summarize and conclude discussionC.
Poll the audience to create a list of potential discussion topics and prioritize Utilize flipchart for tracking B. Present those issues and questions to be addressed, and detail the expected session outcomes
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