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Eighth Edition ORGANIZATIONAL BEHAVIOR

Chapter EndChapter StartContents**QuitVideoWeb SiteiEighth EditionORGANIZATIONALBEHAVIORCONCEPTSuCO NTROVERSIESuAPPLICATIONSSTEPHEN P. ROBBINSSan Diego State UniversityPRENTICE HALL Upper Saddle River, New Jersey 07458 Acquisitions Editor:David ShaferAssistant Editor:Lisamarie BrassiniEditorial Assistant:Christopher StogdillEditor-in-Chief:Natalie AndersonMarketing Manager:Stephanie JohnsonProduction Editor:Judith LealeManaging Editor:Dee JosephsonManufacturing Buyer:Kenneth J. ClintonManufacturing Supervisor:Arnold VilaManufacturing Manager:Vincent SceltaSenior Designer:Ann FranceDesign Director:Patricia WosczykCover Design:Maureen Eide/Jill LittleCover Image: Boris Lyubner/SISAll rights reserved. No part of this bookmay be reproduced, in any form or by anymeans, without written permission fromthe in the United States of America10987654321 Chapter EndChapter StartContents**QuitVideoWeb SiteiiCopyright 1998, 1996, 1993, 1991, 1989 by Prentice-Hall, & Schuster CompanyUpper Saddle River, New Jersey 07458 Robbins, Stephen P.

Your Learning Style? 175 Working with Others ExercisePositive and Negative Reinforcement 178 Case Incident 1 Predicting Performance 180 Case Incident 2 Emotional Intelligence 183 Chapter 3 Perception and Individual Decision Making 185 What Is Perception and Why Is It Important? 189 Factors Influencing Perception 190 • The Perceiver 190 ...

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