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Emergency Housing Voucher Program

EHV ProcessRoles: Client: Households that may be eligible for EHV assistance. Referring Provider Caseworker (Caseworker): Staff at Referring Providers working withClients to apply for EHV assistance. Public Housing Authority (PHA): Entities administering EHVs (NYCHA and HPD) Referring City Agency (Agency): Designated City Agencies and their contracted Providersmaking referrals to NYCHA or HPD for EHV assistance. The Referring City Agencies are listed Housing Navigator (Navigator): The person providing Housing navigation services is called aHousing Navigator, and for many Clients, the Navigator will be an employee of a community-based organization (CBO) contracted by the city to do this work.

Jan 24, 2022 · Referral . 4.2 The Caseworker submits referral for EHV assistance through the NYCHA Self-Service Portal. • Watch the Getting Started in CAPS and NYCHA Referral Portal video (start video at 29:52) or view the Training slides (start at slide 23) Caseworkers must enter the Client’s CAPS Survey # associated with the positive EHV result in CAPS:

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