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ePACES Help - eMedNY

ePACES help ePACES help ii Table of Contents What is ePACES ? .. 1 System Requirements .. 2 Key Features .. 2 What's New in ePACES .. 3 September 2018 .. 3 Eligibility Response Details .. 3 June 2016 .. 3 Login Security .. 3 January 2015 .. 3 PA-DVS 3 June 2014 .. 3 ICD-10 .. 3 June 2013 .. 3 Eligibility Requests .. 3 Eligibility Response .. 3 Eligibility Response Details .. 4 January 2012 .. 4 Accessing ePACES .. 5 ePACES Security .. 5 Login Credentials .. 5 Robot Challenge reCAPTCHA .. 6 Challenge Tasks .. 6 VISUAL RECOGNITION .. 6 AUDIO RECOGNITION .. 6 Logging Into ePACES .. 7 First Time Logins and Password Resets/Expirations .. 7 Announcement Page .. 7 Login Instructions .. 7 Navigational Tips .. 8 Arrow Keys .. 8 TAB Key .. 8 Enter Key .. 9 Change Provider .. 11 Enter New Claims .. 12 Entering Claims .. 12 Navigating the Claim Entry Pages .. 12 Tab Controls .. 14 Dental Claims.

A secondary level of login security added utilizing the reCAPTCHA security service. o Users are challenged to prove they are not robots by completing visual or audio recognition tasks. o Login cannot proceed without successful completion of challenge. o Browser version of IE10+ or latest two versions of Chrome, Firefox and Safari required to

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