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A Practical Guide to Evaluating Natural and Cultural Heritage InterpretationExit InterviewsObservation MethodsFocus Group DiscussionsGillian SavageJane James2001 2 Practical Guide to Evaluating Natural and Cultural Heritage InterpretationGillian B Savage, BAGillian is a Director of the Centre for Visitor Studies which specialises in conducting audience research and evaluation for natural and cultural heritage places. Her tertiary training encompasses education, literature and the social sciences, and she has worked extensively conducting evaluation research in places such as museums, galleries, botanic gardens, zoos, cultural attractions and national parks. With a depth of hands on experience, Gillian is active in exploring the theoretical background of research Methods and in enhancing industry practice. In particular, she runs the website of the Evaluation and Visitor Research Special Interest Group (EVR SIG) of Museums Australia. This valuable resource for Australian practitioners can be found Gillian Savage and Jane James, Jane A James, BSc (Hons), PhDJane is a Senior Lecturer at Flinders University in South Australia and Coordinator of the Cultural Tourism degree programs.
A Practical Guide to Evaluating Natural and Cultural Heritage Interpretation Exit Interviews Observation Methods Focus Group Discussions Gillian Savage
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