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A Practical Guide to Evaluating Natural and Cultural Heritage InterpretationExit InterviewsObservation MethodsFocus Group DiscussionsGillian SavageJane James2001 2 Practical Guide to Evaluating Natural and Cultural Heritage InterpretationGillian B Savage, BAGillian is a Director of the Centre for Visitor Studies which specialises in conducting audience research and evaluation for natural and cultural heritage places. Her tertiary training encompasses education, literature and the social sciences, and she has worked extensively conducting evaluation research in places such as museums, galleries, botanic gardens, zoos, cultural attractions and national parks.
A Practical Guide to Evaluating Natural and Cultural Heritage Interpretation Exit Interviews Observation Methods Focus Group Discussions Gillian Savage
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