Fair Debt Collection Practices Act

1 BUREAU OF consumer FINANCIAL PROTECTIONBUREAU OF consumer FINANCIAL PROTECTION | MARCH 2021 fair debt Collection Practices Act CFPB Annual Report 2021 2 BUREAU OF consumer FINANCIAL PROTECTIONM essage from Dave Uejio Acting Director of the CFPB The Bureau of consumer Financial Protection (Bureau or CFPB) and the Federal Trade Commission (Commission or FTC) are pleased to present the 2021 fair debt Collection Practices Act (FDCPA) Annual Report. In 1977, Congress passed the FDCPA to eliminate abusive debt Collection Practices by debt collectors while ensuring that those debt collectors who refrain from using abusive debt Collection Practices are not competitively disadvantaged. 1 The Bureau engages in a wide range of supervision, enforcement, rulemaking, guidance, consumer education, and other activities to implement the FDCPA. The COVID -19 pandemic has had a profound impact on the financial well-being of many consumers. My top priority for the Bureau is relief for consumers facing hardship due to COVID-19 and the economic crisis.

supervisory information and consumer complaints, and collaboration on consumer education. 2 The Bureau received approximately 82,700 complaints about first-party and third-party debt

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  Consumer, Collection, Fair, Debt, Supervisory, Fair debt collection

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